Everything you might want to know about sizing, care, shipping, and returns. If something isn't covered here, we're always happy to hear from you.
Sizing & fit
What sizes do you offer?
Our collection currently comes in four age ranges: 3 to 4 years, 4 to 5 years, 6 to 7 years, and 8 to 9 years.
Are the clothes unisex?
Yes. Every Taiyō piece is designed to be worn by any child, however they like to wear it.
How do Taiyō pieces fit?
Our pieces are designed with a relaxed fit so kids can move, play, and explore freely. If your child is between sizes, we suggest sizing up for a little room to grow.
Materials & care
What are Taiyō clothes made of?
Materials vary by piece. Many of our staples, like our t-shirts, are made from 100% cotton, while pieces such as our tech outerwear use technical nylon for durability and a weather-ready feel. You'll always find the exact composition on each product page and on the care label inside the garment.
How do I care for my Taiyō clothes?
Machine wash cold on a gentle cycle (30°C), hang to dry, and iron only if needed. Please don't bleach. Washing cool and drying naturally also helps the colours and prints last far longer.
Shipping
Do you ship internationally?
Yes. We ship to the EU, Asia, and Australia. Please note that orders shipped outside the EU may be subject to customs fees, import duties or local taxes upon arrival in your country. These charges are determined by your local customs authority and are the responsibility of the recipient.
How long does delivery take?
Orders are delivered within 6 to 12 working days after dispatch. You'll receive a tracking link by email once your order has shipped.
Returns & exchanges
What is your return policy?
You have 14 days from the date of receipt to return an item. Items must be unworn, unwashed, and in original condition with tags attached. Sale and final sale items cannot be returned. To start a return, email info@taiyomini.com with your order number and reason for return.
Who pays for return shipping?
Return shipping is the customer's responsibility. If the item is faulty or incorrect, we'll cover the cost.
What if I received a faulty or wrong item?
Contact us at info@taiyomini.com within 7 days with your order number, a description of the issue, and a photo. We'll arrange a replacement or full refund at no extra cost.
Contact
How can I contact you?
You can reach us through our contact page. We're happy to help.